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Every website uses cookies.
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Other cookies are used for analytical, advertising or personalization purposes.
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Marketing
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Analysis
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Personalization
Personalization cookies enhance your experience on our website.
This gives you a more personalized experience on our website.
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Why did my payment fail?
There are several reasons for why a payment may fail. Here's a small list of possible reasons and solutions.
Insufficient funds
Make sure there's enough money on your associated bank account to complete the payment.
Lost connection
Verify your internet connection is working and try again.
Timeout
A timeout occurs when a period of time has passed without completing the payment process. Go back and try making the payment again.
Limit of your payment method is exceeded.
Certain cards have limits on how much you can pay in one go or on a monthly basis. You can try using a different payment method.
Incorrect information
The payment process cannot complete if you enter incorrect information for your card.
Fraud prevention
Each payment goes through a verification process. If a payment is suspected to be fraudelant, it will be blocked.
A manual wire transfer can take a few days to show up on our end.