Be the first to review this product
Viewsonic X2-4K, 2150 ANSI lumens, LED, UHD 4K (3840x2160), 3000000:1, 16:9, 1524 - 3048 mm (60 - 120 inch)
More Information
| SKU | X2-4K |
| EAN | 0766907019551 |
| Brand | VIEWSONIC |
| Resolution | 3840 x 2160 |
| Connectivity | Bluetooth, HDMI, USB 2.0 Type A, Wi-Fi |
| Color | Black |
| Builtin Speakers | |
| Contrast ratio | 3000000:1 |
| Projector Brightness | 2150 ANSI lumens |
| Projector Type | Projector met normale projectieafstand |
Projector
| Projector brightness | 2150 ANSI lumens |
| Smart projector | |
| Screen size compatibility | 1524 - 3048 mm (60 - 120") |
| Projection distance | 0.92 - 2.2 m |
| Projection technology | LED |
| Projector native resolution | UHD 4K (3840x2160) |
| Contrast ratio (typical) | 3000000:1 |
| Native aspect ratio | 16:9 |
| Number of colours | 1.07 billion colours |
| Horizontal scan range | 15 - 135 kHz |
| Vertical scan range | 23 - 240 Hz |
| Keystone correction, horizontal | -40 - 40° |
| Keystone correction, vertical | -40 - 40° |
Light source
| Light source type | LED |
| Service life of light source | 30000 h |
Lens system
| Focus | Manual |
| Focal length range | 10.2 - 12.25 mm |
| Aperture range (F-F) | 2.53 - 2.73 |
| Zoom capability | |
| Zoom type | Manual |
| Digital zoom | 2x |
| Optical zoom | 1.2x |
| Throw ratio | 0.69 - 0.83 |
| Vertical lens shift range | 0 - 10% |
| Offset | 105% |
Video
| Analog signal format system | NTSC, PAL, SECAM |
| Full HD | |
| 3D | |
| Supported video modes | 480i, 480p, 576i, 576p, 720p, 1080i, 1080p, 2160p |
Ports & interfaces
| HDMI connector type | Full-size |
| HDMI version | 2.0 |
| Service port type | USB Type-A |
| USB 2.0 ports quantity | 2 |
| USB 2.0 Type-A ports quantity | 1 |
| USB 2.0 Type-C ports quantity | 1 |
| Serial interface type | RS-232 |
| PC Audio out | |
| HDMI ports quantity | 2 |
| DVI port | |
| AC (power) in |
Network
| Smart TV | |
| Ethernet LAN | |
| Wi-Fi | |
| Bluetooth | |
| Bluetooth version | 4.2 |
Storage
| Card reader integrated | |
| Internal storage capacity | 16 GB |
| Internal memory | 16 GB |
Features
| Interactive | |
| Noise level (economic mode) | 29 dB |
| HDCP | |
| On Screen Display (OSD) | |
| On Screen Display (OSD) languages | Arabic, Simplified Chinese, Traditional Chinese, Czech, German, Dutch, English, Spanish, Finnish, French, Greek, Hungarian, INC, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Swedish, Thai, Turkish, Vietnamese |
| Number of OSD languages | 24 |
| HDCP version | 1.4/2.2 |
| Noise level | 33 dB |
| High Dynamic Range (HDR) supported |
Multimedia
| Built-in speaker(s) | |
| RMS rated power | 12 W |
| Number of built-in speakers | 2 |
Design
| Market positioning | Gaming |
| Product type | Standard throw projector |
| Product colour | Black |
| Cable lock slot | |
| Cable lock slot type | Kensington |
| Heavy metals free | Hg (mercury) |
Display
| Built-in display |
Power
| Power source | AC |
| Power consumption (typical) | 236 W |
| Power consumption (standby) | 0.5 W |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50 - 60 Hz |
Operational conditions
| Operating temperature (T-T) | 0 - 40 °C |
Weight & dimensions
| Width | 355 mm |
| Depth | 251 mm |
| Height | 121 mm |
| Weight | 3.6 kg |
| Package width | 490 mm |
| Package depth | 376 mm |
| Package height | 313 mm |
| Package weight | 5.5 kg |
Packaging content
| Remote control included | |
| Remote control type | Bluetooth |
| Cables included | AC, USB Type-C |
| Quick start guide | |
| Warranty card |
Technical details
| Image lag time | 4.2 ms |
- True 4K HDR immersive visual experience
- Advanced LED technology with 30,000 hours lifespan
- 2,900 Lumens for bright and clear images in any environment
- Easy Setup: 0.69-0.83 short throw ratio with H/V keystone & 4 corner adjustment
- Designed for Xbox for ultimate gaming experience
- Theater-level sound by Harman Kardon speakers
Viewsonic X2-4K.
Projector brightness: 2150 ANSI lumens, Projection technology: LED, Projector native resolution: UHD 4K (3840x2160).
Light source type: LED, Service life of light source: 30000 h.
Focus: Manual, Focal length range: 10.2 - 12.25 mm, Aperture range (F-F): 2.53 - 2.73.
Analog signal format system: NTSC, PAL, SECAM, Supported video modes: 480i, 480p, 576i, 576p, 720p, 1080i, 1080p, 2160p.
Serial interface type: RS-232, HDMI connector type: Full-size, Service port type: USB Type-A
Projector brightness: 2150 ANSI lumens, Projection technology: LED, Projector native resolution: UHD 4K (3840x2160).
Light source type: LED, Service life of light source: 30000 h.
Focus: Manual, Focal length range: 10.2 - 12.25 mm, Aperture range (F-F): 2.53 - 2.73.
Analog signal format system: NTSC, PAL, SECAM, Supported video modes: 480i, 480p, 576i, 576p, 720p, 1080i, 1080p, 2160p.
Serial interface type: RS-232, HDMI connector type: Full-size, Service port type: USB Type-A
Combining true 4K UHD resolution with HDR/HLG support, theater-level sound by Harman Kardon speaker and flexible installation capabilities, the X2-4K is a bright choice for home entertainment. Powered by the advanced 3rd generation LED technology, it offers a 30,000-hour lifespan without the hassle of frequent lamp replacement and toxic mercury, while delivering an impressive visual quality with high brightness of 2,900 Lumens and vibrant colors covering 125% Rec.709. The Harman Kardon dual speaker sets offer upgraded audiovisual enjoyment anytime anywhere. With a 0.69-0.83 short throw ratio, you can go big even in small spaces and experience a 100" display from only 1.5m away. Featuring auto V, H/V keystone, and 4 corner adjustment capabilities, setting up is a breeze, even with limited angles. Screen mirroring via Wi-Fi also makes content streaming easier than ever and the Bluetooth connectivity enables additional audio options, offering an even more intuitive and convenient user experience. The X2-4K is also the world’s first projector that is Designed for Xbox, providing the ultimate gaming experience.
Start with New Possibilities
X2-4K 4K HDR High Brightness Short Throw Smart LED Projector
Ultimate Viewing
Experience with 4K HDR
Enjoy the crystal-clear detail of true Ultra HD and feast on dynamic visuals thanks to HDR and 3D support. Let the 8.3 million pixels of the X1-4K's 4K resolution bring to life movies, sports, games, and all favorite streaming content.
Bright Images Anytime
See things in a whole new light thanks to the X1-4K's cutting-edge LED technology, which delivers splendid visuals at 2,900 Lumens. Immerse yourself in cinematic experiences even in bright spaces.
True-to-Life Colors, Fill You with Wonder
The true-to-life colors offered by ViewSonic's proprietary Cinema SuperColor+™ Technology with 125% Rec.709 provide an unparalleled visual experience.
Theater-Level Harman Kardon Speakers
The X1-4K boasts theater-level speakers designed by Harman Kardon, which when combined with the 4K UHD display, ensure an all-around audiovisual feast.
Unveil Hidden Details with High Contrast Ratio
Marvel at the depth of images thanks to a high native contrast ratio provided by Texas Instrument's 0.65" DMD. The X2-4K delivers deeper blacks enhancing both the intensity of dark scenes and the liveliness of bright moments.
Game On with "Designed for Xbox"
As the world’s first projector that is designed for Xbox, the X2-4K supports Xbox-exclusive resolution and refresh rate combinations, and can automatically adjust to the most ideal settings. Rest assured, you'll get the most out of your gaming experience.
*When connecting to Xbox console via HDMI 2, the projector will switch to gaming mode by default.
Go Big, Even in Small Spaces
Enjoy a 100“ projection from only 1.5m away with a 0.69-0.83 short throw ratio. Unlock immersive viewing with a 1.2x optical zoom that brings a higher level of flexibility and fits any home space.
Ultimate Gaming Experience with Ultra-Fast Input
Boasting 4.2ms Ultra-Fast Input*, a hyper-responsive 240Hz refresh rate, and a microsecond-level response time**, the X2-4K delivers seamless viewing in high intensity situations.
* The general refresh rate of the projector is 60Hz. To enable 4.2ms Ultra-Fast Input, turn it on in Advanced Settings and make sure the input content is set to 240Hz refresh rate. When enabled, the highest resolution supported is 1080p.
**The response time stated refers to the reaction time of DMD chip.
Get Perfectly-Shaped Images Effortlessly
Central positioning is no more a must. With the comprehensive H/V keystone, 4 corner adjustment and auto V keystone capabilities, the projector delivers perfectly-shaped images from above, below, front or side, making setup a breeze, allowing you to project from any angle.
Enjoy Your Favorite Shows Right Away with Instant Power On
Tired of staring at a blank screen waiting for the display to get started? We've revolutionized the stereotypical projector start time to allow you to turn the X2-4K on in an instant - just like you would with a regular TV.
Direct Content Streaming via USB-C
Project content directly from your phone or any other mobile device while simultaneously charging it via a USB-C cable. Stream videos, FaceTime with friends, or play Nintendo® Switch on the big screen without a docking station, all through a single cable.
*Devices must support USB-C video streaming.
*Apple-authorized Lightning to HDMI adaptor required for iPhone and iPad users.
Designed with Eye Care in Mind
The X2-4K has been certified by TÜV SÜD for a low blue light ratio which contributes to increasing eye protection. The projector utilizes reflective light which bounces off the wall or projector screen before hitting your eyes, allowing you to enjoy prolonged viewing periods with minimized eyestrain.
*The low blue light mode can be set up manually.
Wireless Screen Mirroring from Your Smart Devices
Dive into your favorite contents within seconds thanks to 5GHz high speed Wi-Fi connectivity. You can cast or mirror content from your devices to the big screen cable free.
*Works only with “smart system” input source.
Bluetooth-Enabled Audio Options
Enjoy quality sound on your own terms. Use the X2-4K as a Bluetooth speaker to get the party started or connect your Bluetooth headphones and immerse yourself in your own world of big-screen entertainment.
*Works only with “smart system” input source.
Intuitive Touch Control with Your Phone
Turn your phone into an intuitive remote touch control for easy searching, and simple annotation on the big screen. Simply download the ViewSonic vCastSender app on your phone, make sure your phone and the projector are connected to the same Wi-Fi network, and pair them up to get started.
Smart Backlit Remote Control with Bluetooth Connectivity
No more fumbling in the dark to find the right button. With a built-in G sensor, the remote control lights up automatically as soon as you lift it. Its Bluetooth connectivity provides the flexibility and convenience everyone has always wished for - no need to point the remote directly at the receiver anymore.
Delivery
Welcome to the shipping information page.
Here u will find useful information about our shipping conditions
U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.
Stock
You can find the status of local and central stock on our product pages.
Local stock means stock that is physically present in our store.
Central stock means stock available from our suppliers.
For delivery times, this means that products from local stock can usually be delivered a little earlier.
Prices
Belgium
- 1-2 Days
Netherlands, Luxembourg
- 2-3 Days
Germany, France
- 3-5 Days
European Union
- 3-5 Days
Rest of Europe
- 5-10 Days
Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium
*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.
Deliveries outside of Europe
Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.
Retours
For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.
For more information click here
Ratings & Reviews
Order
Click here to see how to place an order.
You can always view your orders on your account page. Here you can also cancel them.
If you ordered without an account, you can best send us an email so that we can cancel it for you.
Once an order is placed, it can no longer be changed. If you want to place another order, first cancel your old order.
The quantities you see on a product are the stock from our suppliers.
If local stock is mentioned, it means we have it available in the store.
If a product is marked as out of stock, it means it is currently unavailable from both our suppliers and in our store.
Payments
We offer the following payment options:
Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Bank transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Installment plan: No
Has your payment via Bancontact failed? First check whether the money has been debited or not. Is this not the case? Then you can immediately place an order again.
Has the money been debited from your bank account but you have not received a confirmation email after an hour? Then send us an email and include your transaction number. This is always stated in the debit details. We will assist you as soon as possible.
You have placed an order and want to pay with a credit card, but you receive the message that your credit card has been declined. That is unfortunate. Rest assured, we do not charge money from a declined credit card and you will receive a notification that the order cannot be processed. You can simply place your order again with another payment method such as Bancontact.
Did you pay via iDEAL? Then we will transfer the payment back to your account. If you paid with your credit card and returned your entire order, we will refund the amount to your credit card. Did you only return part of your order? Then we will transfer the money to your specified account number. When your account number is not known, we kindly ask you to provide it to us. Have you been to our store and paid there? Then we ask for your account number so we can refund the amount. Refunds are made within 3 to 5 business days.
Have you not received a refund after 3 to 5 business days? The time it takes for your refund to appear back in your account varies from bank to bank. If you have not received a refund after 7 business days, it is best to contact our customer service.
Email us!
Your VAT number is checked with VIES (VAT Information Exchange System), and if it is valid and you qualify for VAT-free purchases, this is done automatically for you.
If this does not work, you can always contact our customer service as a professional customer with a valid VAT number to place your order.
Be as complete as possible in the description of your order, preferably with URL links from our webshop, so that we can assist you as quickly as possible. An invoice is always created.
Email us!
Delivery & Pickup
You can find a detailed overview of our shipping locations and rates here.
You can track the status of your order on your account page.
Click on 'My orders', then select the correct order.
Then click on 'Order Shipments', next to 'Invoices'
Now you have an overview of all shipments of the order.
Each shipment has its own tracking link, you can find this just under the shipment number.
Of course, you can pick up your order at our store in Mechelen! Indicate this during your order, and we will notify you when your product is ready for pickup.
That's annoying, but don't worry. First, check the following points:
- Check the 'Track & Trace code', it may provide more insight into the delay of your package.
- Check the delivery address, was it entered correctly during the order?
- Check your mailbox, it may contain a message that you were not at home during the delivery. It is possible that the mailman or courier will offer your package again or has delivered it to the neighbors.
- If none of these provide clarity, please contact us.
Email us!
Warranty & Repairs
You can bring in your repair at any time without an appointment at our store!
When you bring your device to us, an inspection and quote are carried out within 2 working days*.
If you cannot come to us, you will have to send your device. This is best done in consultation with us after you send us an email describing the problem. You should assume that you will have to miss your device for 10 workdays*.
NOTE! We only accept repairs by shipment from Belgium. If you send your repair from abroad, your shipment will be refused and immediately returned.
Describe the nature of the problem with your device and add photos if relevant. We will respond to you within 24 hours during our opening hours.
Request a repair!
You can always inquire about the status of your repair by sending an email. We will respond as soon as possible.
U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.
Email us!
We repair Windows, Linux, and Apple computers.
We also replace glass back covers for iPhones!
We do not offer replacement devices while your device is being repaired. We do offer rental services, prices and terms are determined according to the needs and specific wishes of the customer. Send a request for more information.
Email us!
We offer the following warranty periods and conditions:
New product: 2 year
Refurbished product: 1 or 2 year Meer informatie
Repairs: 6 months
We never provide a warranty for software issues. Warranty is only provided for manufacturing defects, not user errors.
Click here to consult our sales terms and conditions.
Click here to consult our repair conditions.
Returns & Exchanges
No.
Due to the nature of the products we offer, testing is equivalent to putting the device into service.
For more information, view our sales terms and conditions here.
Not satisfied with your products? Delivered defective?
We are sorry to hear that; we will ensure this is rectified as soon as possible.
You can immediately return your product in the original packaging to our store or send it back. We will then send you the same product as a replacement as soon as possible.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.
You can also request an RMA on your account page under the orders menu.
Address & Customer Service
Our store is located at Battelsesteenweg 275, 2800 Mechelen in Belgium. (directly opposite Carrefour)
Contact Form
The store is open on:
Monday to Saturday
from 10:00 to 18:00
Closed on holidays
Security & Privacy
Refurbished
Refurbished devices are thoroughly checked, cleaned, repaired, and updated. These are then offered for sale at a high discount. This is not only good for your budget but also for the environment, as there is less need for new electronic materials and older materials are reused.
In addition to big discounts, we also offer a 1-year warranty on all refurbished materials purchased from us!
Our refurbished products all have a rating, indicated with a star rating.
3 Stars: C grade
4 Stars: B grade
5 Stars: A grade
C grade means the device functions perfectly but has very visible cosmetic damage. These are usually offered at a larger discount.
B grade means the device functions perfectly but has a few minor cosmetic flaws. (small scratches, dents in the casing, etc.)
A grade means the device has been used, but it is not (or barely) noticeable. It's just like buying a new one, but cheaper!
Acquisition
Terms and Conditions
1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).
1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.
2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.
2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.
2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.
2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.
2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.
2.6 The agreement is established at the time Axitech has accepted the order.
3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.
3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.
3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.
3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.
3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.
4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.
4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.
4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.
4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.
4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.
5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.
5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.
5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.
5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.
5.5 Prepayment is only possible by bank or giro transfer.
5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.
6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.
6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).
7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.
7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.
7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.
7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.
7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.
7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.
8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.
8.2 Het retourrecht is niet geldig voor volgende producten:
- Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
- Personalized items (for example, an engraved product)
- Products with limited expiration dates
- Perform a service (e.g., remote assistance, installation, data transfer, etc.)
- Individual products that are part of a bundle
8.3 The right of return is only valid in the following situations:
- The product is in its original condition and undamaged.
- The product was not put into use.
- The product must be returned in its original packaging.
- If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)
8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.
8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.
8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.
8.7 The buyer is responsible for the return of the goods, including shipping costs.
8.8 If abuse of the right of return is suspected, future orders will be refused.
8.9 For more information on Belgian return laws click here.
9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.
9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.
9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.
9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.
9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.
9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.
9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.
9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.
9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.
10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.
10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.
11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.
11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.
11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.
12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.
12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)
12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.
12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.
13.1 Disputes will be resolved by mutual agreement whenever possible.
13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.
14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.
14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.
14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.
14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.
Cookies
Our website uses cookies.
If you use our website, u agree with the cookies as outlined in our privacy policy.
U can also edit these cookies.
Then you can make a more specific selection.
