Be the first to review this product
More Information
SKU | 90LM09C0-B01970 |
EAN | 4711387267097 |
Brand | ASUS |
Energy Class | F |
Screen size | 49 Inch |
Resolution | 5120 x 1440 |
LCD Type | OLED |
Touch Screen | |
Connectivity | 3.5mm, Displayport, HDMI, USB 2.0 / 3.2 Gen 1 (3.1 Gen 1) Type A |
Color | Black |
Builtin Speakers | |
VESA Standard | 100 x 100 mm |
Refresh rate | 144 Hz |
Response Time | 0,03 ms |
AMD FreeSync | |
NVIDIA G-SYNC | |
Brightness | 250 cd/m² |
Contrast ratio | 1500000:1 |
Screen shape | Gebogen |
Display
Display diagonal | 124.5 cm (49") |
Display resolution | 5120 x 1440 pixels |
Native aspect ratio | 32:9 |
Display technology | OLED |
Touchscreen | |
Display brightness (peak) | 1000 cd/m² |
Display brightness (typical) | 250 cd/m² |
Response time | 0.03 ms |
Display surface | Matt |
Screen shape | Curved |
Screen curvature rating | 1800R |
Contrast ratio (typical) | 1500000:1 |
Contrast ratio (dynamic) | 100000000:1 |
Maximum refresh rate | 144 Hz |
Viewing angle, horizontal | 178° |
Viewing angle, vertical | 178° |
Display number of colours | 1.073 billion colours |
Pixel pitch | 0.233 x 0.233 mm |
Viewable size, horizontal | 119.7 cm |
Viewable size, vertical | 33.9 cm |
Digital horizontal frequency | 30 - 233 kHz |
Digital vertical frequency | 48 - 144 Hz |
Performance
NVIDIA G-SYNC | |
NVIDIA G-SYNC type | G-SYNC Compatible |
AMD FreeSync | |
AMD FreeSync type | FreeSync Premium Pro |
Flicker-free technology | |
Low Blue Light technology |
Multimedia
Built-in speaker(s) | |
Built-in camera |
Design
Market positioning | Gaming |
Product colour | Black |
Feet colour | Black |
Ports & interfaces
Built-in USB hub | |
USB hub version | 2.0 / 3.2 Gen 1 (3.1 Gen 1) |
USB upstream port type | USB Type-C |
Number of upstream ports | 1 |
Number of USB Type-C upstream ports quantity | 1 |
USB Type-A downstream ports quantity | 4 |
USB Type-C DisplayPort Alternate Mode | |
USB Power Delivery | |
USB Power Delivery up to | 90 W |
HDMI | |
HDMI ports quantity | 1 |
HDMI version | 2.1 |
DisplayPorts quantity | 1 |
DisplayPort version | 1.4 |
Headphone out | |
Headphone outputs | 1 |
Headphone connectivity | 3.5 mm |
Built-in KVM switch | |
HDCP | |
HDCP version | 2.2 |
S/PDIF out port |
Ergonomics
VESA mounting | |
Panel mounting interface | 100 x 100 mm |
Wall mountable | |
Cable lock slot | |
Cable lock slot type | Kensington |
Height adjustment | 10 cm |
Swivelling | |
Swivel angle range | 15 - -15° |
Tilt adjustment | |
Tilt angle range | 20 - -5° |
Power
Energy efficiency class (HDR) | F |
Energy consumption (HDR) per 1000 hours | 42 kWh |
Power consumption (typical) | 47 W |
Power consumption (off) | 0.3 W |
Power consumption (PowerSave) | 0.5 W |
AC input voltage | 100 - 240 V |
AC input frequency | 50/60 Hz |
Energy efficiency scale | A to G |
European Product Registry for Energy Labelling (EPREL) code | 1679856 |
Operational conditions
Operating temperature (T-T) | 0 - 40 °C |
Storage temperature (T-T) | -20 - 60 °C |
Weight & dimensions
Width (with stand) | 1196.4 mm |
Depth (with stand) | 282.9 mm |
Height (with stand) | 527.2 mm |
Weight (with stand) | 11.7 kg |
Width (without stand) | 1196.4 mm |
Depth (without stand) | 155.4 mm |
Height (without stand) | 371.7 mm |
Weight (without stand) | 8.5 kg |
Packaging data
Package width | 1320 mm |
Package depth | 490 mm |
Package height | 250 mm |
Package weight | 17 kg |
Package type | Box |
Other features
Certification | cTUVus, FCC, ICES-3, CB, ErP, WEEE, EU Energy Label, UkrSEPRO, Ukraine Energy, CCC, BSMI, RCM, MEPS, VN MEPS, VCCI, PSE, PC Recycel, J-MOSS, KC, KCC, E-STANDBY, PSB, SIOC, CEC, HDMI, DP, Windows 10/11 WHQL, TÜV-Flicker Free, TÜV-Low Blue Light |
- 49-inch curved super-ultrawide (5120 x 1440) QD-OLED gaming monitor with 144 Hz refresh rate and 0.03 ms response time for immersive gaming
- Highly efficient custom heatsink, improved airflow design and graphene rear for better heat management to reduce the risk of burn-in
- High perceptual 1000 nits peak brightness (3% of the screen with HDR on), 99% DCI-P3 gamut, and Delta E < 2 color difference for astonishing HDR performance
- Built-in ROG Smart KVM automatically switches a single keyboard and mouse between two devices, without any extra hardware or software — and even copy files between devices via USB 3.2 connectivity
- Optional uniform brightness setting ensures consistent luminance levels
- ASUS DisplayWidget Center enables easy OLED and monitor-settings adjustments with a mouse
- Extensive connectivity options including DisplayPort™ 1.4 (DSC), HDMI (v2.1), USB-C with 90 W Power Delivery
Display diagonal: 124.5 cm (49"), Display resolution: 5120 x 1440 pixels, Display technology: OLED, Display surface: Matt, Response time: 0.03 ms, Native aspect ratio: 32:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°.
Built-in USB hub, USB hub version: 2.0 / 3.2 Gen 1 (3.1 Gen 1).
VESA mounting, Height adjustment.
Product colour: Black
ROG Swift OLED PG49WCD gaming monitor ― 49-inch (5120x1440) curved QD-OLED panel, 144 Hz, 0.03 ms, G-SYNC® compatible, custom heatsink, uniform brightness, ROG Smart KVM, 90 W Type-C, ASUS DisplayWidget Center
EXPERIENCE ENDLESS IMMERSION
The 49-inch curved ROG Swift OLED PG49WCD gaming monitor features a super-ultrawide (5120 x 1440) QD-OLED panel with 144 Hz refresh rate and 0.03 ms (GTG) response time for immersive gaming experiences. To ensure QD-OLED longevity and better performance, the Swift OLED PG49WCD includes an improved custom heatsink and graphene film behind the panel to keep operating temperatures down and reduce the risk of burn-in.
EXPERIENCE THE SUPER-ULTRAWIDE
Experience crisp, fast-moving visuals and gain the upper hand with QD-OLED technology. The 49-inch 1800R curved QD-OLED panel in the Swift OLED PG49WCD is DQHD (5120 x 1440) and offers a fast 144 Hz refresh rate to deliver the buttery smooth gameplay.
NEXT-GEN QD-OLED TECHNOLOGY
DETAILED VISUALS AND CLEARLY-DEFINED TEXT
ROG Swift OLED PG49WCD features the latest generation QD-OLED panels. The sub-pixel layout provides clearer, more detailed visuals and crisper text to upgrade your viewing experience.
_THE QD-OLED ADVANTAGE
DEEPEST BLACK HUES AND HIGH PERCEPTUAL BRIGHTNESS
The QD-OLED technology in the Swift OLED PG49WCD produces the deepest blacks and provides vivid colors at any brightness level. Extraordinary contrast makes every detail stand out in even the darkest scenes.
ULTRA-REALISTIC COLORS
True 10-bit color depth and a cinema-grade 99% DCI-P3 gamut deliver gaming worlds with unparalleled realism. Each Swift OLED PG49WCD gaming monitor is pre-calibrated to Delta E < 2 to ensure the very best color reproduction thanks to the quantum dot technology.
BLAZINGLY FAST RESPONSE TIME FOR SUPERSMOOTH VISUALS
An ultrafast 0.03 ms GTG response time enables the Swift OLED PG49WCD to smoothly display fast-paced action scenes and ensure low-latency gameplay. Subtle benefits, such as blur-free text scrolling, also up your everyday experiences.
ASUS OLED CARE
IMPROVED CUSTOM HEATSINK AND
ADDITIONAL THERMAL PAD
The Swift OLED PG49WCD features a unique custom heatsink design that maximizes heat dissipation by utilizing a highly compact layout, allowing for a larger space dedicated to cooling. Additionally, a thermal pad is placed on the panel to effectively cool down the monitor. The monitor's innovative back-cover design also incorporates vent holes on the top, enhancing the efficiency of heat dissipation and effectively removing heat from the system to reduce the risk of burn-in.
GRAPHENE FILM PANEL
The Swift OLED PG49WCD comes with graphene film behind the QD-OLED panel to keep operating temperatures down. Graphene is the thinnest and strongest nanomaterial in the world, and has high thermal conductivity to help effectively dissipate heat.
SCREEN PROTECTION
Screen Saver
This function automatically dims the screen after a period of inactivity.
Pixel Cleaning
This function recalibrates the screen when the monitor has been active for a period of several hours. The process takes just a few minutes, and activates automatically when the monitor is turned off.*
Screen Move
This function slightly shifts pixel locations periodically to help prevent burn-in. There are several movement levels to choose from.
Adjust Logo Brightness
This function allows the monitor to automatically detect static logos onscreen and reduce their brightness to correct for potential picture quality issues.
*Do not unplug the power cord during this time, or else pixel cleaning will be interrupted.
UNIFORM BRIGHTNESS
When activated, the ROG-exclusive Uniform Brightness setting within the OSD menu decreases peak brightness to keep levels consistent for better viewing, even when changing the size of bright white windows. It also makes marathon gaming sessions much more comfortable on the eyes.
DOUBLE AS A VERSATILE WORK STATION
The Swift OLED PG49WCD 49-inch super-ultrawide gaming monitor doubles as a versatile workstation display, making it the perfect choice for professionals in need of a productive environment for work, creation and entertainment.
ROG SMART KVM: SEAMLESS SWITCHING BETWEEN TWO DEVICES
Enjoy the best of both worlds with ROG Smart KVM. This innovative feature allows you to control two devices connected to the monitor with one keyboard and mouse. No need for extra hardware or software. Just plug in and switch effortlessly between gaming and work on one screen. You can even copy and paste or drag the file across two devices with Smart KVM via USB 3.2 connectivity, empowering ultrarapid file transfers that are up to 10X faster USB 2.0.
ASUS DISPLAYWIDGET CENTER
The all-new ASUS DisplayWidget Center software lets your easily change monitor settings and OLED-related functions via an intuitive interface, using a mouse ― so there’s no need to access the OSD menu.
EXPERIENCE SUPERB SMOOTHNESS AND RESPONSIVENESS
The Swift OLED PG49WCD features AMD FreeSync™ Premium Pro technology and NVIDIA® G-SYNC™-compatible, ensuring super-smooth, tear-free visuals with low latency.
FUTURISTIC, CYBERPUNK-INSPIRED AESTHETIC
The Swift OLED PG49WCD boasts a premium, modern look and a frameless design for more immersive viewing. Its superslim profile ensures it takes up minimal desktop space.
_IN-GAME ENHANCEMENTS
GAMEPLUS
The ASUS-exclusive, integrated GamePlus hotkey offers in-game enhancements to help you get more out of every game. Co-developed with input from pro gamers, GamePlus functionality enables gamers to practice and improve their gaming skills.
GAMEVISUAL
ASUS GameVisual technology has seven pre-set display modes to optimize visuals for different types of content. This unique feature can be easily accessed through a hotkey or the OSD settings menu.
FLICKER-FREE TECHNOLOGY
TÜV Rheinland-certified ASUS Flicker Free technology eliminates flicker, ensuring comfortable viewing experiences. This technology helps minimize eyestrain and other ailments typically associated with extended hours of viewing.
LOW BLUE LIGHT TECHNOLOGY
The new hardware-based ASUS Low Blue Light technology reduces potentially harmful high-energy blue-light emissions while offering color performance that’s better than monitors with software-based filtering solutions.
_USABILITY
RICH CONNECTIVITY
Extensive connectivity options, including one DisplayPort™ 1.4 (DSC), HDMI® 2.1,USB-C with 90W Power Delivery and a USB hub provide support for a wide array of multimedia devices.
ERGONOMIC DESIGN
The specially designed hollowed-out stand offers tilt, swivel, and height adjustments for the ideal viewing position. The display is also VESA wall-mount-compatible.
EXPERIENCE ENDLESS IMMERSION
The 49-inch curved ROG Swift OLED PG49WCD gaming monitor features a super-ultrawide (5120 x 1440) QD-OLED panel with 144 Hz refresh rate and 0.03 ms (GTG) response time for immersive gaming experiences. To ensure QD-OLED longevity and better performance, the Swift OLED PG49WCD includes an improved custom heatsink and graphene film behind the panel to keep operating temperatures down and reduce the risk of burn-in.
EXPERIENCE THE SUPER-ULTRAWIDE
Experience crisp, fast-moving visuals and gain the upper hand with QD-OLED technology. The 49-inch 1800R curved QD-OLED panel in the Swift OLED PG49WCD is DQHD (5120 x 1440) and offers a fast 144 Hz refresh rate to deliver the buttery smooth gameplay.
NEXT-GEN QD-OLED TECHNOLOGY
DETAILED VISUALS AND CLEARLY-DEFINED TEXT
ROG Swift OLED PG49WCD features the latest generation QD-OLED panels. The sub-pixel layout provides clearer, more detailed visuals and crisper text to upgrade your viewing experience.
_THE QD-OLED ADVANTAGE
DEEPEST BLACK HUES AND HIGH PERCEPTUAL BRIGHTNESS
The QD-OLED technology in the Swift OLED PG49WCD produces the deepest blacks and provides vivid colors at any brightness level. Extraordinary contrast makes every detail stand out in even the darkest scenes.
ULTRA-REALISTIC COLORS
True 10-bit color depth and a cinema-grade 99% DCI-P3 gamut deliver gaming worlds with unparalleled realism. Each Swift OLED PG49WCD gaming monitor is pre-calibrated to Delta E < 2 to ensure the very best color reproduction thanks to the quantum dot technology.
BLAZINGLY FAST RESPONSE TIME FOR SUPERSMOOTH VISUALS
An ultrafast 0.03 ms GTG response time enables the Swift OLED PG49WCD to smoothly display fast-paced action scenes and ensure low-latency gameplay. Subtle benefits, such as blur-free text scrolling, also up your everyday experiences.
ASUS OLED CARE
IMPROVED CUSTOM HEATSINK AND
ADDITIONAL THERMAL PAD
The Swift OLED PG49WCD features a unique custom heatsink design that maximizes heat dissipation by utilizing a highly compact layout, allowing for a larger space dedicated to cooling. Additionally, a thermal pad is placed on the panel to effectively cool down the monitor. The monitor's innovative back-cover design also incorporates vent holes on the top, enhancing the efficiency of heat dissipation and effectively removing heat from the system to reduce the risk of burn-in.
GRAPHENE FILM PANEL
The Swift OLED PG49WCD comes with graphene film behind the QD-OLED panel to keep operating temperatures down. Graphene is the thinnest and strongest nanomaterial in the world, and has high thermal conductivity to help effectively dissipate heat.
SCREEN PROTECTION
Screen Saver
This function automatically dims the screen after a period of inactivity.
Pixel Cleaning
This function recalibrates the screen when the monitor has been active for a period of several hours. The process takes just a few minutes, and activates automatically when the monitor is turned off.*
Screen Move
This function slightly shifts pixel locations periodically to help prevent burn-in. There are several movement levels to choose from.
Adjust Logo Brightness
This function allows the monitor to automatically detect static logos onscreen and reduce their brightness to correct for potential picture quality issues.
*Do not unplug the power cord during this time, or else pixel cleaning will be interrupted.
UNIFORM BRIGHTNESS
When activated, the ROG-exclusive Uniform Brightness setting within the OSD menu decreases peak brightness to keep levels consistent for better viewing, even when changing the size of bright white windows. It also makes marathon gaming sessions much more comfortable on the eyes.
DOUBLE AS A VERSATILE WORK STATION
The Swift OLED PG49WCD 49-inch super-ultrawide gaming monitor doubles as a versatile workstation display, making it the perfect choice for professionals in need of a productive environment for work, creation and entertainment.
ROG SMART KVM: SEAMLESS SWITCHING BETWEEN TWO DEVICES
Enjoy the best of both worlds with ROG Smart KVM. This innovative feature allows you to control two devices connected to the monitor with one keyboard and mouse. No need for extra hardware or software. Just plug in and switch effortlessly between gaming and work on one screen. You can even copy and paste or drag the file across two devices with Smart KVM via USB 3.2 connectivity, empowering ultrarapid file transfers that are up to 10X faster USB 2.0.
ASUS DISPLAYWIDGET CENTER
The all-new ASUS DisplayWidget Center software lets your easily change monitor settings and OLED-related functions via an intuitive interface, using a mouse ― so there’s no need to access the OSD menu.
EXPERIENCE SUPERB SMOOTHNESS AND RESPONSIVENESS
The Swift OLED PG49WCD features AMD FreeSync™ Premium Pro technology and NVIDIA® G-SYNC™-compatible, ensuring super-smooth, tear-free visuals with low latency.
FUTURISTIC, CYBERPUNK-INSPIRED AESTHETIC
The Swift OLED PG49WCD boasts a premium, modern look and a frameless design for more immersive viewing. Its superslim profile ensures it takes up minimal desktop space.
_IN-GAME ENHANCEMENTS
GAMEPLUS
The ASUS-exclusive, integrated GamePlus hotkey offers in-game enhancements to help you get more out of every game. Co-developed with input from pro gamers, GamePlus functionality enables gamers to practice and improve their gaming skills.
GAMEVISUAL
ASUS GameVisual technology has seven pre-set display modes to optimize visuals for different types of content. This unique feature can be easily accessed through a hotkey or the OSD settings menu.
FLICKER-FREE TECHNOLOGY
TÜV Rheinland-certified ASUS Flicker Free technology eliminates flicker, ensuring comfortable viewing experiences. This technology helps minimize eyestrain and other ailments typically associated with extended hours of viewing.
LOW BLUE LIGHT TECHNOLOGY
The new hardware-based ASUS Low Blue Light technology reduces potentially harmful high-energy blue-light emissions while offering color performance that’s better than monitors with software-based filtering solutions.
_USABILITY
RICH CONNECTIVITY
Extensive connectivity options, including one DisplayPort™ 1.4 (DSC), HDMI® 2.1,USB-C with 90W Power Delivery and a USB hub provide support for a wide array of multimedia devices.
ERGONOMIC DESIGN
The specially designed hollowed-out stand offers tilt, swivel, and height adjustments for the ideal viewing position. The display is also VESA wall-mount-compatible.
Delivery
Welcome to the shipping information page.
Here u will find useful information about our shipping conditions
U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.
Stock
You can find the status of local and central stock on our product pages.
Local stock means stock that is physically present in our store.
Central stock means stock available from our suppliers.
For delivery times, this means that products from local stock can usually be delivered a little earlier.
Prices
Belgium
- 1-2 Days
Netherlands, Luxembourg
- 2-3 Days
Germany, France
- 3-5 Days
European Union
- 3-5 Days
Rest of Europe
- 5-10 Days
Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium
*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.
Deliveries outside of Europe
Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.
Retours
All purchases (with the exception of software) are subject to a 14-day reflection period, during which you can either return the product in its original packaging to our store or return it.
Be sure to indicate your order number, describe the nature of the problem with your product and attach photos if necessary.
For more information click here
Ordering
Click here to learn how to place an order.
You can always check your orders on the page of your account. You can also cancel it here.
If you have ordered without an account, please send an email so that we can cancel it for you.
Once an order has been placed, it can not be changed. If you want to place another order, please first cancel your old order.
The numbers you see with a product are the stock of our suppliers.
If the local stock is mentioned, it means that we have available it in the store.
If a product is marked as out of stock, it means that it is currently unavailable at both our suppliers and our shop.
Payments
We propose the following payment methods :
Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Wire transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Payment plan: No
Your payment via Bancontact failed? First check if the money has been debited or not. Is not this the case? You can then immediately place another order.
The money has been debited from your bank account but you have not received a confirmation e-mail after an hour? Send us an e-mail indicating your transaction number. This is always indicated on the debit note. We will help you as quickly as possible.
You have placed an order and want to pay by credit card, but you receive the message that your credit card has been refused. That's annoying. Rest assured that we will not receive money from a refused credit card and you will be informed that the order cannot be placed. You can simply place your order again with another method of payment such as Bancontact.
Have you paid with Ideal? We will then reimburse payment on your bank account. If you paid by credit card and you returned the entire order, we will refund the amount on your credit card. You have returned only part of your order? We will then transfer the money to the bank account number you specified. If you do not know your bank account number, we ask you to communicate it to us. Have you been to our store and did you pay on the spot? We will ask you for your bank account number so that we can deposit the amount. Refunds are made within 3 to 5 business days.
You have not received a refund after 3 to 5 business days? The time required for your refund to be credited to your account varies from one bank to another. If you have not received a refund after 7 business days, please contact our Customer Service.
Send us an e-mail!
Your VAT number is checked with VIES (VAT Information Exchange System), if it's valid and u meet the requirements for making purchases without VAT, this is done automatically for you.
If it does not work, as a professional client with a valid VAT number, you can always contact our customer service to place your order.
Please be as complete as possible in the description of your order, if possible with URL links from our online store, so that we can help you as quickly as possible. An invoice is always created.
Send us an e-mail!
Delivery & Pickup
You will find a detailed overview of our places of shipment and rates here.
You can follow the status of your order on the page of your account.
Click on 'My orders', then select the correct order.
Then click on 'Order Shipments', next to 'Invoices'
Now you have an overview of all shipments of the order.
Each shipment has its own tracking link, you can find this just under the shipment number.
Of course, you can pick up your order in our store in Mechelen! Please indicate when ordering and we will inform you when your product is ready for pick up.
It's annoying, but do not worry. First check the following points:
- Check the 'Track & Trace', which can give you a more precise idea of the delay of your package.
- Check the delivery address, is it correctly filled in when ordering?
- Check your mailbox, it can contain a message that you were not at home at the time of delivery. It is possible that the mailman or the courier proposes your package again or deliver it to the neighbors.
- If none of these items are clear, please contact us.
Send us an e-mail!
Warranty & Repairs
You can bring your repair at any time without an appointment in our store!
When you bring us your device, we perform a check and a quote within 2 work days*.
If you can not reach us, you will need to ship your device. It's best to consult us for details after you have sent us an email describing the problem. You must expect to miss your device for 10 work days*.
ATTENTION! We only accept repairs shipped from Belgium. If you send your repair from abroad, your shipment will be refused and returned immediately.
Describe the nature of the problem with your device and include photos if necessary. We will answer you within 24 hours during our opening hours.
Request a repair!
You can at any time inquire about the status of your repair by sending an e-mail. We will answer them as soon as possible.
U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.
Send us an e-mail!
We repair Windows and Linux computers as well as Apple computers.
We also replace glass back covers for iPhones!
We do not offer replacement devices while your device is being repaired. We offer rental services, prices and conditions are determined according to the needs and specific wishes of the customer. Send a request for more information.
Send us an e-mail!
We offer the following warranty periods and conditions:
New product: 2 year
Refurbished product: 1 or 2 year Meer informatie
Repairs: 6 months
We never give a guarantee for software problems. The warranty only applies to manufacturing defects, not to the defects of use.
Click here to consult our conditions of sale.
Click here to view our repair conditions.
Returns & Exchange
All purchases (with the exception of software) are subject to a 14-day reflection period, during which you can either return the product in its original packaging to our store or return it.
For more information, view our sales terms and conditions here.
Nee.
Due to the nature of the products we offer, testing is equivalent to putting the device into service.
For more information, view our sales terms and conditions here.
Unsatisfied with your products? Defective at delivery?
We are sorry to hear that, and we will ensure that it is rectified as soon as possible.
You can immediately return your product in its original packaging to our store or send it back. We will send you the same product as a replacement as soon as possible.
Be sure to indicate your order number, describe the nature of the problem with your product and attach photos if necessary.
You can also request an RMA on the page of your account, in the order menu.
Address & Customer Service
Our store is located at Battelsteenweg 275, 2800 Mechelen in Belgium. (across from Carrefour)
Contact form
Safety & Privacy
Refurbished
The refurbished devices are fully verified, cleaned, repaired and updated. They are then offered for sale with a sharp discount. It's not only good for your budget but also for the environment, because there is less need for new electronic materials and old materials are reused.
In addition to exceptional discounts, we also offer a one-year warranty on all refurbished materials purchased from us!
Our refurbished products all have a rating, indicated by a star classification.
3 Stars: C grade
4 Stars: B grade
5 Stars: A grade
Grade C means that the device works perfectly but has very visible cosmetic damage. These are normally offered at a larger discount.
Grade B means that the device works perfectly but has some minor cosmetic defects.(Small scratches, bumps on the case, etc.)
Grade A means that the device has been used, but it is not (or barely) noticeable. It's like buying a new one, but cheaper!
Acquisition
Terms and Conditions
1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).
1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.
2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.
2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.
2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.
2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.
2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.
2.6 The agreement is established at the time Axitech has accepted the order.
3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.
3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.
3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.
3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.
3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.
4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.
4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.
4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.
4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.
4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.
5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.
5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.
5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.
5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.
5.5 Prepayment is only possible by bank or giro transfer.
5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.
6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.
6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).
7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.
7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.
7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.
7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.
7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.
7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.
8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.
8.2 Het retourrecht is niet geldig voor volgende producten:
- Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
- Personalized items (for example, an engraved product)
- Products with limited expiration dates
- Perform a service (e.g., remote assistance, installation, data transfer, etc.)
- Individual products that are part of a bundle
8.3 The right of return is only valid in the following situations:
- The product is in its original condition and undamaged.
- The product was not put into use.
- The product must be returned in its original packaging.
- If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)
8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.
8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.
8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.
8.7 The buyer is responsible for the return of the goods, including shipping costs.
8.8 If abuse of the right of return is suspected, future orders will be refused.
8.9 For more information on Belgian return laws click here.
9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.
9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.
9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.
9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.
9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.
9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.
9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.
9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.
9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.
10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.
10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.
11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.
11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.
11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.
12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.
12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)
12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.
12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.
13.1 Disputes will be resolved by mutual agreement whenever possible.
13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.
14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.
14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.
14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.
14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.