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SKU | ROG STRIX Z790-F GAMING WIFI |
Alternative SKUs |
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EAN | 4711081938590 |
Alternative EANs |
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Brand | ASUS |
Connectivity | 3.5mm, Bluetooth, Displayport, Ethernet, HDMI, USB 2.0 Type A, USB 3.0 Type A, USB 3.1 Type A, USB 3.1 Type C, Wi-Fi |
Internal Connectors | USB 3.0, USB 3.1, USB 2.0, SATA |
Motherboard Form Factor | ATX |
Wifi Version | Wi-Fi 6E |
Audio Channels | 7.1 kanalen |
Amount of RJ45 Ports | 1 |
Processor
Processor manufacturer | AMD |
Processor socket | LGA 1700 |
Compatible processor series | Intel® Celeron®, Intel® Pentium® Gold |
Supported processor sockets | LGA 1700 |
Memory
Supported memory types | DDR5-SDRAM |
Number of memory slots | 4 |
Memory slots type | DIMM |
Memory channels | Dual-channel |
Non-ECC | |
Supported memory clock speeds | 4800,5000,5200,5400,5600,5800,6000,6200,6400,6600,6800,7000,7200,7400,7600,7800 MHz |
Supported memory clock speed (max) | 7800 MHz |
Maximum internal memory | 192 GB |
Unbuffered memory |
Storage controllers
Supported storage drive types | HDD & SSD |
Supported storage drive interfaces | M.2, SATA III |
RAID support | |
RAID levels | 0, 1, 5, 10 |
Graphics
Parallel processing technology support | Not supported |
Internal I/O
USB 2.0 connectors | 2 |
USB 3.2 Gen 1 (3.1 Gen 1) connectors | 1 |
USB 3.2 Gen 2 (3.1 Gen 2) connectors | 1 |
Number of SATA III connectors | 4 |
Front panel audio connector | |
ATX Power connector (24-pin) | |
CPU fan connector | |
Number of chassis fan connectors | 5 |
EPS power connector (8-pin) | |
Thunderbolt headers | 1 |
12V power connector | |
RGB LED pin header |
Rear panel I/O ports
USB 2.0 ports quantity | 2 |
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 4 |
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity | 2 |
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity | 1 |
USB 3.2 Gen 2x2 Type-C ports quantity | 1 |
Ethernet LAN (RJ-45) ports | 1 |
HDMI ports quantity | 1 |
HDMI version | 2.1 |
DisplayPorts quantity | 1 |
DisplayPort version | 1.4 |
Headphone outputs | 1 |
Line-in | |
Microphone in | |
S/PDIF out port | |
WiFi-AP antenna jack | 2 |
Network
Ethernet LAN | |
Ethernet interface type | 2.5 Gigabit Ethernet |
Wi-Fi | |
Top Wi-Fi standard | Wi-Fi 6E (802.11ax) |
Wi-Fi standards | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax) |
Bluetooth | |
Bluetooth version | 5.3 |
Features
Motherboard chipset | Intel Z790 |
Audio chip | Realtek ALC4080 |
Audio output channels | 7.1 channels |
Component for | PC |
Motherboard form factor | ATX |
Motherboard chipset family | Intel |
Power source type | ATX |
Windows operating systems supported | Windows 10, Windows 11 |
Expansion slots
PCI Express x1 (Gen 3.x) slots | 1 |
PCI Express x16 (Gen 4.x) slots | 2 |
PCI Express x16 (Gen 5.x) slots | 1 |
Number of M.2 (M) slots | 4 |
BIOS
BIOS type | UEFI AMI |
BIOS memory size | 256 Mbit |
Clear CMOS button |
Packaging data
Package width | 368 mm |
Package depth | 293 mm |
Package height | 290 mm |
Package weight | 2.25 kg |
Weight & dimensions
Width | 305 mm |
Depth | 244 mm |
Packaging content
Cables included | SATA |
User guide | |
Drivers included |
Other features
Back-to-BIOS button |
- AMD LGA 1700 Intel® Celeron®, Intel® Pentium® Gold
- PC ATX Intel Z790 Realtek ALC4080 7.1 channels
- DDR5-SDRAM 4 DIMM Non-ECC Maximum internal memory: 192 GB
- HDD & SSD M.2, SATA III RAID support
- BIOS type: UEFI AMI 256 Mbit Clear CMOS button
- 2.5 Gigabit Ethernet Wi-Fi Wi-Fi 6E (802.11ax) Bluetooth 5.3
Processor manufacturer: AMD, Processor socket: LGA 1700, Compatible processor series: Intel® Celeron®, Intel® Pentium® Gold.
Supported memory types: DDR5-SDRAM, Maximum internal memory: 192 GB, Memory slots type: DIMM.
Supported storage drive interfaces: M.2, SATA III, Supported storage drive types: HDD & SSD, RAID levels: 0, 1, 5, 10.
Ethernet interface type: 2.5 Gigabit Ethernet, Top Wi-Fi standard: Wi-Fi 6E (802.11ax), Wi-Fi standards: 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E....
Component for: PC, Motherboard form factor: ATX, Motherboard chipset family: Intel
Beneath its dark heatsinks and brooding aesthetic, the ROG Strix Z790-F packs a power solution and overclocking features that push Intel® 13th Gen Core processors to new heights. Flush with advanced thermal management for quieter builds, along with support for DDR5, PCIe 5.0, and WiFi 6E, this well-equipped powerhouse delivers massive bandwidth for everything.
DIY-FRIENDLY FEATURES
PCIE® SLOT Q-RELEASE
A physical button unlocks the first PCIe slot’s security latch with one press, greatly simplifying the process of detaching a PCIe card from the motherboard when it’s time to upgrade to a new GPU or other compatible device.
M.2 Q-LATCH
The innovative Q-Latch makes it easy to install or remove an SSD from an M.2 slot. The design employs a simple locking mechanism to secure the drive, eliminating the need for a traditional screw.
CLEAR CMOS
The Clear CMOS button quickly resets BIOS settings to factory default. It can also be used to reboot the PC if incorrect BIOS settings have been selected.
BIOS FLASHBACK™
BIOS FlashBack™ is a safe and simple way to update BIOS. Just drop the (UEFI) BIOS file onto a FAT32-formatted USB stick, plug it into the USB BIOS FlashBack port, and press the button. Updates can even be performed without having memory or a CPU installed.
START BUTTON
This convenient button removes the need to manually jump hard-to-reach pins during testing and troubleshooting.
Q-LED
Four onboard LEDs indicate power status and identify problems with CPU, memory, graphics card, or boot device for quick diagnosis.
ALL-ROUND PERFORMANCE
Robust power delivery, speedy storage and memory, and comprehensive cooling elevate any build with the ROG Strix Z790-F at its center.
AI OVERCLOCKING
Tuning is now faster and smarter than ever before. ASUS AI Overclocking profiles the CPU and cooling to predict the optimal configuration and push the system to its limits. Predicted values can be engaged automatically or used as a launching ground for further experimentation.
PCIE 5.0
The top PCIe 5.0 x16 SafeSlot is well-equipped for the increased size and bandwidth of next-gen graphics cards. Zippy storage options abound with four PCIe 4.0 M.2 slots, all featuring robust heatsinks to maximize performance.
POWER ARCHITECTURE
16 + 1 power stages rated to 90A each deliver ample current in order to drive 13th and 12th Gen Intel® Core™ Processors through any workload with ease.
ALLOY CHOKES AND DURABLE CAPACITORS
Hi-end chokes and durable capacitors are engineered to resist extreme temperatures, enabling performance that exceeds industry standards.
DUAL PROCOOL II POWER CONNECTORS
ProCool II connectors are precision-built to ensure flush contact with PSU power lines. A metal sheath improves heat dissipation and lowers electrical impedance.
SIX-LAYER PCB
A multi-layered printed circuit board design quickly dissipates heat around the voltage regulators to improve overall system stability and provide the CPU with more overclocking headroom.
DDR5 DOMINATION
ROG has a long legacy of flexing the fastest memory performance, and DDR5 is no outlier. Thanks to improved signal routing, now enthusiast-grade kits have been driven far beyond the 7 GT/s mark on the Strix Z790-F, and who knows how far future DIMMs can go? Seasoned veterans can test their mettle by tinkering with the extensive array of tuning options in the UEFI.
AEMP II
ASUS Enhanced Memory Profile (AEMP) is an exclusive hardware and firmware solution to overclock generic memory modules. AEMP’s second version allows for automatic tuning of kits during system startup and leverages the PCB trace optimizations of the Strix Z790-F to push frequencies higher than ever before. AEMP II can even overclock mixed kits in a quad-DIMM arrangement, and the vast library of support now extends to nearly every DDR5 module that does not otherwise have XMP support.
VRM HEATSINK ARRAY
Covering the power solution are two thick heatsinks connected by a heatpipe, sharing cooling capacity across VRMs and providing ample surface area and mass to handle the power needs of high-performance Intel 13th Gen processors.
M.2 BACKPLATE
An integrated backplate helps ensure that high-performance drives can deliver peak performance, even when airflow is restricted.
M.2 HEATSINKS
Heatsinks cover every slot to help keep onboard NVME SSDs at optimal temperatures for consistent performance and reliability.
CPU FAN HEADERS
A dedicated PWM/DC fan header provides easy access to CPU coolers.
AIO PUMP FAN HEADER
A dedicated PWM/DC header connects self-contained water-cooling setups.
4-PIN FAN HEADERS
Each header supports auto-detection of PWM or DC fans.
LEADING CONNECTIVITY
The ROG Strix Z790-F delivers next-gen connectivity for ultrafast data transfers and low-latency networking. Those perks are joined by an advanced audio solution that allows you to pick out the smallest cues and home in on your opponents.
WIFI 6E
Onboard WiFi 6E technology takes advantage of newly available spectrum in the 6 GHz band to provide up to seven 160 MHz channels for ultrafast throughput and better performance in dense wireless environments.
* WiFi 6E availability and features are dependent on regulatory limitations and co-existence with 5 GHz WiFi
2.5G ETHERNET
Low-latency gaming, speedy file transfers, and high-resolution video streaming are among the many perks of onboard Intel® 2.5 Gbps Ethernet.
USB 3.2 GEN 2X2
The Strix Z790-F comes loaded with two USB 3.2 Gen 2x2 Type-C® connectors for speedy data transfers up to 20 Gbps. One is a port on the rear I/O; the other can be attached to the chassis front panel and it also features Power Delivery (PD) 3.0 technology to quickly charge devices up to 30W.
SUPREMEFX
ROG SupremeFX is a unique blend of hardware and software technologies that provide superior audio. The Strix Z790-F implementation features the ALC4080 codec for high-resolution playback up to 32-bit/384 kHz across all channels. Front-panel output is streamed through the integrated Savitech amplifier that can drive high-fidelity acoustics to a wide variety of speakers and headsets.
PLAY IN STYLE
Brooding aesthetics and Aura Sync RGB controls allow the ROG Strix Z790-F to effortlessly flex between blending in and showing off.
UNDENIABLY ROG STRIX
When the lights are out, the ROG Strix Z790-F blends into the shadows with its dark pcb and black metal heatinks. Activate the customizable RGB logo on the shroud, and the board makes a bold statment. Transparent layers and subtle brand-centric details add aesthetic depth and texture. Pair the Strix Z790-F with other products from the diverse ROG ecosystem to create a fully-customized gaming setup that reflects your personal style.
OUTSHINE THE COMPETITION
ROG Strix motherboards feature ASUS Aura technology, enabling full lighting control and a variety of presets for both onboard RGB LEDs and third-party accessories. Effects can be easily synced across compatible ROG graphics cards, monitors, keyboards, and mice to give your setup a unified look.
COOLER COMPATIBILITY
The ROG Strix Z790-F bears the same LGA 1700 socket as the Z690 models, so it is backward compatible with all coolers that supported the previous generation, including all AIO offerings from ASUS and ROG.
THE ROG STRIX ECOSYSTEM AWAITS
Level up your game with ROG Strix. Enjoy complementary aesthetics, control, and compatibility across AIO coolers, cases, peripherals, and much more. ROG offers more choices than any other brand.
SOFTWARE UTILITIES
A myriad of ROG-exclusive tools put advanced system tuning and configuration at your fingertips.
AI COOLING II
Balance the thermals and acoustics of any build with a single click. A proprietary ASUS algorithm slashes unnecessary noise while running a quick stress test, and then monitors CPU temperatures to dynamically adjust fans to optimal speeds.
TWO-WAY AI NOISE CANCELATION
This utility leverages a massive deep-learning database to reduce over 5 million types of background noise from incoming or outgoing audio, helping ensure crystal-clear communication in games or calls.
AI NETWORKING
GameFirst VI optimizes networking performance by allocating bandwidth in real time based on application usage scenarios and corresponding learning algorithms. The latest update includes dedicated support for GeForce NOW to ensure the lowest latency possible during intense game streaming sessions.
The renowned ROG UEFI (BIOS) provides everything you need to configure, tweak, and tune your rig. It offers intelligently simplified options for newcomers to PC DIY, as well as more comprehensive features for seasoned veterans.
MEMTEST86
For diagnostic convenience, MemTest86 has been pre-installed into the ROG UEFI. Run the test to pinpoint memory issues without the need to start up the OS or attach a USB drive. Memory test results are stored in the BIOS archives for later reference.
Intuitive Graphical Fan Controls
Fine-tune individual fans simply by dragging a curve with the mouse.
Storage Information
View SATA port details for easy device recognition.
Clock Adjustment
Click on the settings icon to quickly change time and date settings.
The AI Suite 3 dashboard contains a set of intuitive controls that boost CPU performance while maintaining system stability.
The TurboV Processing Unit (TPU) is an intelligent onboard micro-controller that provides an array of system-tuning features, including the ability to fine-tune voltages, monitor system stats and adjust overclocking parameters.
The Digi+ voltage-regulator module (VRM) delivers real-time control over voltage droop, switching frequency, and power-efficiency settings, allowing you to fine-tune CPU voltage regulation for ultimate stability and performance.
Modern processors feature per-core tuning, and the ASUS Turbo app makes use of this feature by letting you assign applications to specific processor cores, prioritizing computing power where it's needed most.
Sonic Studio supports HRTF-based (head-related transfer function*) virtual surround for headsets, casting an immersive aural landscape that draws you deeper into the action. The intuitive Sonic Studio interface also offers a range of EQ options and one-click presets, allowing you to tailor acoustics to suit personal preferences or the characteristics of your headset.
APP-SPECIFIC PROFILES
Apply customized audio settings to different applications, so everything you do is perfectly tuned to the way you want to listen.
ROG Strix Z790 motherboards are pre-loaded with the DTS® Sound Unbound™ app that envelops you in audio as never before, conjuring whole new levels of immersion for extraordinary gaming and entertainment experiences. By leveraging Windows Sonic spatial technology, DTS Sound Unbound delivers audio in a virtual 3D space — putting you right in the middle of the soundscape, where you can sense the location of every gunshot, footstep, and other sounds.*
* DTS Sound Unbound requires in-game support. Check with game publishers for supported titles.
STEREO SOUND
Discrete left and right audio channels enable headphone or two-speaker setups.
SURROUND SOUND
Audio is split and served over multiple speaker channels – e.g., 5.1 or 7.1 – to create an enveloping experience on a single, logical plane.
SPATIAL SOUND
A virtual 360-degree soundscape immerses you in a realistic sonic experience.
The ROG Strix Z790-F includes a sixty-day AIDA64 Extreme subscription, a tool that provides detailed information about hardware and software, as well as benchmarks to measure the performance of the entire system or individual components. AIDA64 Extreme includes a monitoring and diagnostics feature to detect and prevent hardware issues. All vital system sensors can be tracked in real time, allowing voltage readings, fan speeds, and temperature information to be displayed on the desktop or sent to dedicated displays or to the LCD panels of ROG AIO liquid coolers*.
* Support available for ROG Ryujin II and later models.
Armoury Crate is a software utility designed to give you centralized control of supported gaming products, making it easy to tune the look and feel of your system. From a single intuitive interface, Armoury Crate helps you customize RGB lighting and effects for compatible devices and synchronize them with Aura Sync to create a unified lighting scheme across your system. In addition, Armoury Crate’s Fan Xpert4 tool provides comprehensive control over fans, water pumps, and all-in-one (AIO) coolers.
You can use Armoury Crate to download drivers, tools, and user manuals, and to register products. It also taps into a special news feed that connects you to the global ASUS gaming community.
* Windows 10 or 11 required for full Aura Sync functionality within Armoury Crate. For Windows 8 and earlier versions, standalone Aura Sync software is available for free download from the product support site.
Delivery
Welcome to the shipping information page.
Here u will find useful information about our shipping conditions
U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.
Stock
You can find the status of local and central stock on our product pages.
Local stock means stock that is physically present in our store.
Central stock means stock available from our suppliers.
For delivery times, this means that products from local stock can usually be delivered a little earlier.
Prices
Belgium
- 1-2 Days
Netherlands, Luxembourg
- 2-3 Days
Germany, France
- 3-5 Days
European Union
- 3-5 Days
Rest of Europe
- 5-10 Days
Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium
*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.
Deliveries outside of Europe
Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.
Retours
All purchases (with the exception of software) are subject to a 14-day reflection period, during which you can either return the product in its original packaging to our store or return it.
Be sure to indicate your order number, describe the nature of the problem with your product and attach photos if necessary.
For more information click here
Ordering
Click here to learn how to place an order.
You can always check your orders on the page of your account. You can also cancel it here.
If you have ordered without an account, please send an email so that we can cancel it for you.
Once an order has been placed, it can not be changed. If you want to place another order, please first cancel your old order.
The numbers you see with a product are the stock of our suppliers.
If the local stock is mentioned, it means that we have available it in the store.
If a product is marked as out of stock, it means that it is currently unavailable at both our suppliers and our shop.
Payments
We propose the following payment methods :
Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Wire transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Payment plan: No
Your payment via Bancontact failed? First check if the money has been debited or not. Is not this the case? You can then immediately place another order.
The money has been debited from your bank account but you have not received a confirmation e-mail after an hour? Send us an e-mail indicating your transaction number. This is always indicated on the debit note. We will help you as quickly as possible.
You have placed an order and want to pay by credit card, but you receive the message that your credit card has been refused. That's annoying. Rest assured that we will not receive money from a refused credit card and you will be informed that the order cannot be placed. You can simply place your order again with another method of payment such as Bancontact.
Have you paid with Ideal? We will then reimburse payment on your bank account. If you paid by credit card and you returned the entire order, we will refund the amount on your credit card. You have returned only part of your order? We will then transfer the money to the bank account number you specified. If you do not know your bank account number, we ask you to communicate it to us. Have you been to our store and did you pay on the spot? We will ask you for your bank account number so that we can deposit the amount. Refunds are made within 3 to 5 business days.
You have not received a refund after 3 to 5 business days? The time required for your refund to be credited to your account varies from one bank to another. If you have not received a refund after 7 business days, please contact our Customer Service.
Send us an e-mail!
Your VAT number is checked with VIES (VAT Information Exchange System), if it's valid and u meet the requirements for making purchases without VAT, this is done automatically for you.
If it does not work, as a professional client with a valid VAT number, you can always contact our customer service to place your order.
Please be as complete as possible in the description of your order, if possible with URL links from our online store, so that we can help you as quickly as possible. An invoice is always created.
Send us an e-mail!
Delivery & Pickup
You will find a detailed overview of our places of shipment and rates here.
You can follow the status of your order on the page of your account.
Click on 'My orders', then select the correct order.
Then click on 'Order Shipments', next to 'Invoices'
Now you have an overview of all shipments of the order.
Each shipment has its own tracking link, you can find this just under the shipment number.
Of course, you can pick up your order in our store in Mechelen! Please indicate when ordering and we will inform you when your product is ready for pick up.
It's annoying, but do not worry. First check the following points:
- Check the 'Track & Trace', which can give you a more precise idea of the delay of your package.
- Check the delivery address, is it correctly filled in when ordering?
- Check your mailbox, it can contain a message that you were not at home at the time of delivery. It is possible that the mailman or the courier proposes your package again or deliver it to the neighbors.
- If none of these items are clear, please contact us.
Send us an e-mail!
Warranty & Repairs
You can bring your repair at any time without an appointment in our store!
When you bring us your device, we perform a check and a quote within 2 work days*.
If you can not reach us, you will need to ship your device. It's best to consult us for details after you have sent us an email describing the problem. You must expect to miss your device for 10 work days*.
ATTENTION! We only accept repairs shipped from Belgium. If you send your repair from abroad, your shipment will be refused and returned immediately.
Describe the nature of the problem with your device and include photos if necessary. We will answer you within 24 hours during our opening hours.
Request a repair!
You can at any time inquire about the status of your repair by sending an e-mail. We will answer them as soon as possible.
U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.
Send us an e-mail!
We repair Windows and Linux computers as well as Apple computers.
We also replace glass back covers for iPhones!
We do not offer replacement devices while your device is being repaired. We offer rental services, prices and conditions are determined according to the needs and specific wishes of the customer. Send a request for more information.
Send us an e-mail!
We offer the following warranty periods and conditions:
New product: 2 year
Refurbished product: 1 or 2 year Meer informatie
Repairs: 6 months
We never give a guarantee for software problems. The warranty only applies to manufacturing defects, not to the defects of use.
Click here to consult our conditions of sale.
Click here to view our repair conditions.
Returns & Exchange
All purchases (with the exception of software) are subject to a 14-day reflection period, during which you can either return the product in its original packaging to our store or return it.
For more information, view our sales terms and conditions here.
Nee.
Due to the nature of the products we offer, testing is equivalent to putting the device into service.
For more information, view our sales terms and conditions here.
Unsatisfied with your products? Defective at delivery?
We are sorry to hear that, and we will ensure that it is rectified as soon as possible.
You can immediately return your product in its original packaging to our store or send it back. We will send you the same product as a replacement as soon as possible.
Be sure to indicate your order number, describe the nature of the problem with your product and attach photos if necessary.
You can also request an RMA on the page of your account, in the order menu.
Address & Customer Service
Our store is located at Battelsteenweg 275, 2800 Mechelen in Belgium. (across from Carrefour)
Contact form
Safety & Privacy
Refurbished
The refurbished devices are fully verified, cleaned, repaired and updated. They are then offered for sale with a sharp discount. It's not only good for your budget but also for the environment, because there is less need for new electronic materials and old materials are reused.
In addition to exceptional discounts, we also offer a one-year warranty on all refurbished materials purchased from us!
Our refurbished products all have a rating, indicated by a star classification.
3 Stars: C grade
4 Stars: B grade
5 Stars: A grade
Grade C means that the device works perfectly but has very visible cosmetic damage. These are normally offered at a larger discount.
Grade B means that the device works perfectly but has some minor cosmetic defects.(Small scratches, bumps on the case, etc.)
Grade A means that the device has been used, but it is not (or barely) noticeable. It's like buying a new one, but cheaper!
Acquisition
Terms and Conditions
1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).
1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.
2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.
2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.
2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.
2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.
2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.
2.6 The agreement is established at the time Axitech has accepted the order.
3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.
3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.
3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.
3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.
3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.
4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.
4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.
4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.
4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.
4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.
5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.
5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.
5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.
5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.
5.5 Prepayment is only possible by bank or giro transfer.
5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.
6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.
6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).
7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.
7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.
7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.
7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.
7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.
7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.
8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.
8.2 Het retourrecht is niet geldig voor volgende producten:
- Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
- Personalized items (for example, an engraved product)
- Products with limited expiration dates
- Perform a service (e.g., remote assistance, installation, data transfer, etc.)
- Individual products that are part of a bundle
8.3 The right of return is only valid in the following situations:
- The product is in its original condition and undamaged.
- The product was not put into use.
- The product must be returned in its original packaging.
- If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)
8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.
8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.
8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.
8.7 The buyer is responsible for the return of the goods, including shipping costs.
8.8 If abuse of the right of return is suspected, future orders will be refused.
8.9 For more information on Belgian return laws click here.
9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.
9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.
9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.
9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.
9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.
9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.
9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.
9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.
9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.
10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.
10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.
11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.
11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.
11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.
12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.
12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)
12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.
12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.
13.1 Disputes will be resolved by mutual agreement whenever possible.
13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.
14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.
14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.
14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.
14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.