ASUS ROG MAXIMUS Z790 HERO Intel Z790 LGA 1700 ATX Wi-Fi 6E Black

In stock

Delivery within 1-2 days


Local Stock: 0
Central Stock: 100+

€689.00

More Information

SKU 90MB1CI0-M0EAY0
EAN 4711081931461
Alternative EANs
  • 4711081931461
Brand ASUS
Connectivity 3.5mm, Bluetooth, Ethernet, HDMI, Thunderbolt, USB 3.0 Type A, USB 3.1 Type A, USB 3.1 Type C, Wi-Fi
Internal Connectors USB 3.0, USB 2.0, SATA
Color Black
Motherboard Form Factor ATX
Wifi Version Wi-Fi 6E
Audio Channels 7.1 kanalen
Amount of RJ45 Ports 1


Processor

Processor manufacturer Intel
Processor socket LGA 1700
Compatible processor series Intel® Celeron®, Intel® Core™ i3, Intel® Core™ i5, Intel® Core™ i7, Intel® Core™ i9, Intel® Pentium® Gold
Supported processor sockets LGA 1700


Memory

Supported memory types DDR5-SDRAM
Number of memory slots 4
Memory slots type DIMM
Memory channels Dual-channel
ECC
Non-ECC
Supported memory clock speeds 4800,5000,5200,5400,5600,5800,6000,6200,6400,6600,6800,7000,7200,7400,7600,7800 MHz
Supported memory clock speed (max) 7800 MHz
Maximum internal memory 192 GB
Unbuffered memory


Storage controllers

Supported storage drive types HDD & SSD
Supported storage drive interfaces M.2, SATA III
RAID support
RAID levels 0, 1, 5, 10


Graphics

Parallel processing technology support Not supported
On-board graphics card


Internal I/O

USB 2.0 connectors 2
USB 3.2 Gen 1 (3.1 Gen 1) connectors 2
USB 3.2 Gen 2x2 connectors 1
Number of SATA III connectors 6
Front panel audio connector
ATX Power connector (24-pin)
CPU fan connector
Number of chassis fan connectors 4
EPS power connector (8-pin)
12V power connector
RGB LED pin header


Rear panel I/O ports

USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity 4
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity 5
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity 1
Ethernet LAN (RJ-45) ports 1
HDMI ports quantity 1
HDMI version 2.1
Headphone outputs 1
Line-in
Microphone in
S/PDIF out port
Thunderbolt ports quantity 2
WiFi-AP antenna jack 2


Network

Ethernet LAN
Ethernet interface type 2.5 Gigabit Ethernet
Wi-Fi
Top Wi-Fi standard Wi-Fi 6E (802.11ax)
Wi-Fi standards 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax)
Bluetooth
Bluetooth version 5.3


Features

Motherboard chipset Intel Z790
Audio chip Realtek ALC4082
Audio output channels 7.1 channels
Product colour Black
Component for PC
Motherboard form factor ATX
Motherboard chipset family Intel
Power source type ATX
Windows operating systems supported Windows 10, Windows 11


Expansion slots

PCI Express x16 (Gen 4.x) slots 1
PCI Express x16 (Gen 5.x) slots 2
Number of M.2 (M) slots 5


BIOS

BIOS type UEFI AMI
BIOS memory size 256 Mbit
Clear CMOS button


Packaging data

Package width 370 mm
Package depth 312 mm
Package height 108 mm
Package weight 4.56 kg


Weight & dimensions

Width 305 mm
Depth 244 mm


Packaging content

Cables included SATA
Drivers included


Other features

Back-to-BIOS button
  • Intel LGA 1700 Intel® Celeron®, Intel® Core™ i3, Intel® Core™ i5, Intel® Core™ i7, Intel® Core™ i9, Intel® Pentium® Gold
  • PC ATX Intel Z790 Realtek ALC4082 7.1 channels
  • DDR5-SDRAM 4 DIMM Non-ECC Maximum internal memory: 192 GB
  • HDD & SSD M.2, SATA III RAID support
  • BIOS type: UEFI AMI 256 Mbit Clear CMOS button
  • 2.5 Gigabit Ethernet Wi-Fi Wi-Fi 6E (802.11ax) Bluetooth 5.3


ASUS ROG MAXIMUS Z790 HERO.

Processor manufacturer: Intel, Processor socket: LGA 1700, Compatible processor series: Intel® Celeron®, Intel® Core™ i3, Intel® Core™ i5, Intel® Core™ i7, Intel® Core™ i9,....

Supported memory types: DDR5-SDRAM, Maximum internal memory: 192 GB, Memory slots type: DIMM.

Supported storage drive interfaces: M.2, SATA III, Supported storage drive types: HDD & SSD, RAID levels: 0, 1, 5, 10.

Ethernet interface type: 2.5 Gigabit Ethernet, Top Wi-Fi standard: Wi-Fi 6E (802.11ax), Wi-Fi standards: 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E....

Component for: PC, Motherboard form factor: ATX, Motherboard chipset family: Intel


Buffed and ready with more power, robust cooling, and flexible I/O to scale up your rig at will. The ROG Maximus Z790 Hero puts it all at your disposal together with an arsenal of features and utilities to truly express the PC builder, overclocker, and gaming hero in you.

PERFORMANCE
Utilize the Hero’s immense power and control to take your 13th Gen CPU and DDR5 memory kit to the next level.

TEAMED POWER ARCHITECTURE
Today's CPU architectures place incredible demands on motherboard power design by transitioning from deep power-saving modes, going from lower-power mode to full load in an instant. The latest ROG VRM architecture rises to the challenge by utilizing teamed power stages to rapidly swing current, while maintaining exemplary thermal performance.

A BRIEF HISTORY
ASUS became the first manufacturer to implement phase-doublers with the A8N32-SLI Deluxe motherboard, back in 2005. The board's VRM was lauded for elegantly overcoming the power handling capabilities of components that were available at the time while also reducing voltage ripple. Those benefits led to phase-doublers becoming universally accepted in the industry, and they are still used for similar purposes today.

A SHIFT IN CPU DEMANDS
Modern CPUs pack more cores than their predecessors, and the latest instruction sets allow them to crunch computationally dense workloads at an incredible pace. In addition, they consume less power at idle and can transition between load states much more quickly. These improvements necessitate a re-evaluation of power-design priorities because phase-doublers add a propagation delay that hampers transient response.

BUCKING THE TREND
Fortunately, the latest integrated power components can handle higher currents than the devices of yesteryear, making it possible to implement a simple circuit topology that isn't hamstrung by the processing lag of phase-doublers. That's why the ROG Maximus Z790 Hero utilizes teamed power stages to deliver higher burst current per phase, while maintaining the thermal performance of phase-doubled designs.

THERMAL PERFORMANCE
Each VRM component serves a specific purpose. PWM controllers and phase-doublers control the circuit, and the power stages do the heavy lifting from an electrical and thermal standpoint. The power stages feature low RDSON to reduce switching and conduction losses, helping to improve overall thermal headroom.

HIGH-QUALITY COMPONENTS

MEMORY
Comprehensive memory tuning options are the cornerstone of ROG motherboards. With the ROG Maximus Z790 Hero, you can extract all of the potential out of your DDR5 modules, regardless of if they're from an extreme-speed kit or an entry-level set that would otherwise be locked.

DDR5 DOMINATION
ROG has a long legacy of flexing the fastest memory performance, and DDR5 is no outlier. Thanks to improved signal routing, now enthusiast-grade kits have been driven far beyond the 7 GT/s mark on the Maximus Z790 Hero, and who knows how far future DIMMs can go? Seasoned veterans can test their mettle by tinkering with the extensive array of tuning options in the UEFI.

AEMP II
ASUS Enhanced Memory Profile (AEMP) is an exclusive hardware and firmware solution to overclock generic memory modules. AEMP’s second version allows for automatic tuning of kits during system startup and leverages the PCB trace optimizations of the Maximus Z790 Hero to push frequencies higher than ever before. AEMP II can even overclock mixed kits in a quad-DIMM arrangement, and the vast library of support now extends to nearly every DDR5 module that does not otherwise have XMP support.

COOLING
Stacked with titanic heatsink arrays and surging with controls for liquid- and air-cooled setups, the Hero is fully armed to combat the fiery heat of the latest processors and high-speed drives.

VRM and aluminum I/O heatsink
A VRM heatsink on the MOSFETs and chokes is connected to the aluminum I/O cover via an embedded heatpipe to increase mass and surface area for dissipation.

M.2 heatsink and backplates
Large aluminum heatsinks provide extensive surface area to cool mounted M.2 drives, and each of the three onboard slots has a dedicated backplate for additional heat dissipation.

High-conductivity thermal pads
Each thermal pad improves overall heat transfer from the system by bridging the heat generated by the power stages to the heatsink. For future maintenance, a replacement thermal pad can also be found in the package.

Solid steel backplate
A plate of electro-galvanized steel strengthens the spine of the ROG Maximus Z790 Hero to prevent bending.

Chipset heatsink
A dedicated heatsink draws heat away from the chipset to maintain optimum operating temperature.

THERMAL MANAGEMENT
An extensive array of headers line the ROG Maximus Z790 Hero for precise cooling control and monitoring.

Multiple temperature sources
Each header can be set to monitor and react to three user-configurable thermal sensors for workload-based cooling, and all settings can be easily managed by Fan Xpert 4 or UEFI.

4-pin fan headers
In addition to the pair of CPU fan headers, the Maximus Z790 Hero features four chassis headers, and each supports auto-detection of PWM or DC fans.

AIO pump header
An additional PWM/DC fan header offers dedicated control of self-contained water-cooling setups.

ROG WATER-COOLING ZONE
Dual water-temperature headers and a flow-rate header feed information straight into Armoury Crate, allowing you to track coolant temperatures and the flow rate of the entire loop.

Water pump+
A dedicated header can supply over 3 amps to a high-performance PWM or DC water pumps.

Water in/out
A dedicated header enables monitoring of temperatures at the input/output points of any component.

Water flow
A dedicated header enables constant monitoring of flow rate throughout the entire loop.

COOLER COMPATIBILITY
The ROG Maximus Z790 Hero bears the same LGA 1700 socket as the Z690 models, so it is backward compatible with all coolers that supported the previous generation, including all AIO offerings from ASUS and ROG.

CONNECTIVITY
Next-gen connectivity for graphics, storage, peripherals, and networking, plus high-definition audio for all types of setups - it all combines to create a Hero that’s connected with now and the future.

PCIE 5.0
Fully embracing the new standard, the ROG Maximus Z790 Hero offers abundant Gen 5 support to give unfettered bandwidth to the fastest SSDs and graphics cards available.

TWO THUNDERBOLT 4 TYPE-C® PORTS
Each port delivers up to 40 Gbps of bidirectional bandwidth for the latest super-speed devices and drives. Both ports can be employed for up to two external 4K displays, and PCIe bandwidth extends to up to 32 Gbps.

USB 3.2 GEN 2X2 TYPE-C® FRONT-PANEL CONNECTOR WITH QUICK CHARGE 4+
USB 3.2 Gen 2x2 adds an additional lane that can boost Type-C data transfers with speeds of up to 20 Gbps. The port also features Quick Charge 4+ technology that can quickly charge devices up to 60W*.
* Requires a PCIe power supply cable to be plugged into the nearby 6-pin connector.

WIFI 6E
Onboard WiFi 6E technology takes advantage of newly available spectrum in the 6 GHz band to provide up to seven 160 MHz channels for ultrafast throughput and better performance in dense wireless environments.

2.5G ETHERNET
Low-latency gaming, speedy file transfers, and high-resolution video streaming are among the many perks of onboard Intel® 2.5 Gbps Ethernet.

SUPREMEFX
ROG SupremeFX audio technology delivers an exceptional 113 dB signal-to-noise ratio on the line-in connection to provide exceptional recording quality. There’s also a low-dropout regulator for cleaner power delivery to the SupremeFX ALC4082 codec, and an integrated ESS® ES9218 QUAD DAC capable of reaching -115dB THD+N for superior front-panel output. The combined solution allows for end-to-end 32-bit 384 kHz resolution playback that conveys all the subtlety and nuances of each audio track.

AUDIO LINE SHIELDING
Blocks electromagnetic interference from the motherboard or add-ons to provide cleaner audio.

ESS® ES9218 QUAD DAC
The ESS® ES9218 integrated QUAD DAC amplifier is capable of providing -114 dB total harmonic distortion (THD+N) for standard audio devices, and can ramp up to 2Vrms on supported audiophile hardware. In addition, the 121 dB dynamic range (DNR) provides an extremely low noise-floor, further accentuating dynamics and punch.

ALC4082 CODEC
Instead of the conventional high definition audio (HDA) interface, the ALC4082 codec uses a USB interface to deliver studio-level sound reaching up to 32-bit 384 kHz audio resolution.

SWITCHING MOSFETS
Unique design allows the codec's impedance-sensing function to be ported with either the front or rear headphone outputs.

CAPACITORS
Fine-quality components that produce a warmer, natural sound with exceptional clarity and fidelity.

OPTIMIZATION
Flexible utilities and firmware provide everything needed to optimize the performance of your system loadout.

AI COOLING II
Balance the thermals and acoustics of any build with a single click. A proprietary ASUS algorithm slashes unnecessary noise while running a quick stress test, and then monitors CPU temperatures to dynamically adjust fans to optimal speeds.

TWO-WAY AI NOISE CANCELATION
This utility leverages a massive deep-learning database to reduce over 5 million types of background noise from incoming or outgoing audio, helping ensure crystal-clear communication in games or calls.

AI NETWORKING
GameFirst VI optimizes networking performance by allocating bandwidth in real time based on application usage scenarios and corresponding learning algorithms. The latest update includes dedicated support for GeForce NOW to ensure the lowest latency possible during intense game streaming sessions.

AI SUITE 3
The AI Suite 3 dashboard contains a set of intuitive controls that boost CPU performance while maintaining system stability.

UEFI BIOS
The renowned ROG UEFI (BIOS) provides everything you need to configure, tweak, and tune your rig. It offers intelligently simplified options for newcomers to PC DIY, as well as more comprehensive features for seasoned veterans.

PERSONALIZATION
Illuminating the I/O shroud of the ROG Maximus Z790 Hero is a colorful microstructural array called Polymo Lighting. Two stylish patterns are available for builders to tinker with in Armoury Crate and sync up with the rest of their system for a brilliant display of individuality.

GROW YOUR GAMING WORLD WITH AURA SYNC
Up your game with complementary Aura Sync enhanced aesthetics, featuring preset lighting effects that can be easily synchronized across compatible ROG graphics cards, monitors, keyboards, and mice to give your setup a unified look.

SONIC STUDIO III
Sonic Studio supports HRTF-based (head-related transfer function*) virtual surround for headsets, casting an immersive aural landscape that draws you deeper into the action. The intuitive Sonic Studio interface also offers a range of EQ options and one-click presets, allowing you to tailor acoustics to suit personal preferences or the characteristics of your headset.

DTS SOUND UNBOUND
Through the pre-loaded DTS® Sound Unbound™ app, the ROG Maximus Z790 Hero envelops you in rich audio, conjuring whole new levels of immersion for extraordinary gaming and entertainment experiences. By exploiting Microsoft spatial sound technology, DTS Sound Unbound creates an audial 3D space — putting you right in the middle of the soundscape, where you can sense the location and direction of every gunshot, footstep, or other sound in your virtual environment.
* DTS Sound Unbound requires in-game support. Check with developers for supported titles.

ARMOURY CRATE
Armoury Crate is a software utility designed to give you centralized control of supported gaming products, making it easy to tune the look and feel of your system. From a single intuitive interface, Armoury Crate helps you customize RGB lighting and effects for compatible devices and synchronize them with Aura Sync to create a unified lighting scheme across your system. In addition, Armoury Crate’s Fan Xpert4 tool provides comprehensive control over fans, water pumps, and all-in-one (AIO) coolers.

You can use Armoury Crate to download drivers, tools, and user manuals, and to register products. It also taps into a special news feed that connects you to the global ASUS gaming community.

*Windows 10 or 11 required for full Aura Sync functionality within Armoury Crate. For Windows 8 and earlier versions, standalone Aura Sync software is available for free download from the product support site.

AIDA64 EXTREME
The ROG Maximus Z790 Hero includes a one-year AIDA64 Extreme subscription, a tool that provides detailed information about hardware and software, as well as benchmarks to measure the performance of the entire system or individual components. AIDA64 Extreme includes a monitoring and diagnostics feature to detect and prevent hardware issues. All vital system sensors can be tracked in real time, allowing voltage readings, fan speeds, and temperature information to be displayed on the desktop or sent to dedicated displays or to the LCD panels of ROG AIO liquid coolers*.
*Support available for ROG Ryujin II and later models.

Delivery

Welcome to the shipping information page.

Here u will find useful information about our shipping conditions

U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.

Stock

You can find the status of local and central stock on our product pages.

Local stock means stock that is physically present in our store.

Central stock means stock available from our suppliers.

For delivery times, this means that products from local stock can usually be delivered a little earlier.

Prices

Belgium

4,95*
  • 1-2 Days

Netherlands, Luxembourg

9,95
  • 2-3 Days

Germany, France

14,95
  • 3-5 Days

European Union

24,95
  • 3-5 Days

Rest of Europe

34,95
  • 5-10 Days

Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium

*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.

Deliveries outside of Europe

Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.

Retours

All purchases (with the exception of software) are subject to a 14-day reflection period, during which you can either return the product in its original packaging to our store or return it.
Be sure to indicate your order number, describe the nature of the problem with your product and attach photos if necessary.

For more information click here


Click here to contact us.

Ratings & Reviews

Be the first to review this product

Ordering

Click here to learn how to place an order.

You can always check your orders on the page of your account. You can also cancel it here.
If you have ordered without an account, please send an email so that we can cancel it for you.


Once an order has been placed, it can not be changed. If you want to place another order, please first cancel your old order.

 

The numbers you see with a product are the stock of our suppliers.
If the local stock is mentioned, it means that we have available it in the store.
If a product is marked as out of stock, it means that it is currently unavailable at both our suppliers and our shop.

Payments

We propose the following payment methods :

Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Wire transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Payment plan: No

Your payment via Bancontact failed? First check if the money has been debited or not. Is not this the case? You can then immediately place another order.
The money has been debited from your bank account but you have not received a confirmation e-mail after an hour? Send us an e-mail indicating your transaction number. This is always indicated on the debit note. We will help you as quickly as possible.

You have placed an order and want to pay by credit card, but you receive the message that your credit card has been refused. That's annoying. Rest assured that we will not receive money from a refused credit card and you will be informed that the order cannot be placed. You can simply place your order again with another method of payment such as Bancontact.

Meer informatie

Send us an e-mail!

Have you paid with Ideal? We will then reimburse payment on your bank account. If you paid by credit card and you returned the entire order, we will refund the amount on your credit card. You have returned only part of your order? We will then transfer the money to the bank account number you specified. If you do not know your bank account number, we ask you to communicate it to us. Have you been to our store and did you pay on the spot? We will ask you for your bank account number so that we can deposit the amount. Refunds are made within 3 to 5 business days.

You have not received a refund after 3 to 5 business days? The time required for your refund to be credited to your account varies from one bank to another. If you have not received a refund after 7 business days, please contact our Customer Service.

Send us an e-mail!

Your VAT number is checked with VIES (VAT Information Exchange System), if it's valid and u meet the requirements for making purchases without VAT, this is done automatically for you.

If it does not work, as a professional client with a valid VAT number, you can always contact our customer service to place your order. 
Please be as complete as possible in the description of your order, if possible with URL links from our online store, so that we can help you as quickly as possible. An invoice is always created.

Send us an e-mail!

Delivery & Pickup

You will find a detailed overview of our places of shipment and rates here.

You can follow the status of your order on the page of your account.

Click on 'My orders', then select the correct order.

Then click on 'Order Shipments', next to 'Invoices'

Now you have an overview of all shipments of the order.

Each shipment has its own tracking link, you can find this just under the shipment number.

Of course, you can pick up your order in our store in Mechelen! Please indicate when ordering and we will inform you when your product is ready for pick up.

It's annoying, but do not worry. First check the following points:

- Check the 'Track & Trace', which can give you a more precise idea of the delay of your package.
- Check the delivery address, is it correctly filled in when ordering?

- Check your mailbox, it can contain a message that you were not at home at the time of delivery. It is possible that the mailman or the courier proposes your package again or deliver it to the neighbors.
- If none of these items are clear, please contact us.

Send us an e-mail!

Warranty & Repairs

You can bring your repair at any time without an appointment in our store!
When you bring us your device, we perform a check and a quote within 2 work days*.

If you can not reach us, you will need to ship your device. It's best to consult us for details after you have sent us an email describing the problem. You must expect to miss your device for 10 work days*.
ATTENTION! We only accept repairs shipped from Belgium. If you send your repair from abroad, your shipment will be refused and returned immediately.

Describe the nature of the problem with your device and include photos if necessary. We will answer you within 24 hours during our opening hours.

Request a repair!

You can at any time inquire about the status of your repair by sending an e-mail. We will answer them as soon as possible.

 

U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.

Send us an e-mail!

We repair Windows and Linux computers as well as Apple computers.

We also replace glass back covers for iPhones!

Klik hier voor meer informatie.

We do not offer replacement devices while your device is being repaired. We offer rental services, prices and conditions are determined according to the needs and specific wishes of the customer. Send a request for more information.

Send us an e-mail!

We offer the following warranty periods and conditions:

New product: 2 year
Refurbished product: 1 or 2 year   Meer informatie
Repairs: 6 months

We never give a guarantee for software problems. The warranty only applies to manufacturing defects, not to the defects of use.

Click here to consult our conditions of sale.

Click here to view our repair conditions.

Returns & Exchange

All purchases (with the exception of software) are subject to a 14-day reflection period, during which you can either return the product in its original packaging to our store or return it.

For more information, view our sales terms and conditions here.

Send us an e-mail!

Nee.

 

Due to the nature of the products we offer, testing is equivalent to putting the device into service.

 

For more information, view our sales terms and conditions here.

Unsatisfied with your products? Defective at delivery?
We are sorry to hear that, and we will ensure that it is rectified as soon as possible.
You can immediately return your product in its original packaging to our store or send it back. We will send you the same product as a replacement as soon as possible.
Be sure to indicate your order number, describe the nature of the problem with your product and attach photos if necessary.

You can also request an RMA on the page of your account, in the order menu.

Meer informatie

Send us an e-mail!

Address & Customer Service

Our store is located at Battelsteenweg 275, 2800 Mechelen in Belgium. (across from Carrefour)

Contact form

Refurbished

The refurbished devices are fully verified, cleaned, repaired and updated. They are then offered for sale with a sharp discount. It's not only good for your budget but also for the environment, because there is less need for new electronic materials and old materials are reused.

In addition to exceptional discounts, we also offer a one-year warranty on all refurbished materials purchased from us!

 

Click here for more information.

Our refurbished products all have a rating, indicated by a star classification.

3 Stars: C grade
4 Stars: B grade
5 Stars: A grade

Grade C means that the device works perfectly but has very visible cosmetic damage. These are normally offered at a larger discount.

Grade B means that the device works perfectly but has some minor cosmetic defects.(Small scratches, bumps on the case, etc.)

Grade A means that the device has been used, but it is not (or barely) noticeable. It's like buying a new one, but cheaper!

 

Click here for more information.

Terms and Conditions

1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).


1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.

2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.


2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.


2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.


2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.


2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.


2.6 The agreement is established at the time Axitech has accepted the order.

3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.

 

3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.


3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.


3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.


3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.

4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.


4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.


4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.


4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.

 

4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.

5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.


5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.


5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.


5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.


5.5 Prepayment is only possible by bank or giro transfer.


5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.

6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.


6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).

7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.


7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.


7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.


7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.


7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.


7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.

8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.

 

8.2 Het retourrecht is niet geldig voor volgende producten:

  • Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
  • Personalized items (for example, an engraved product)
  • Products with limited expiration dates
  • Perform a service (e.g., remote assistance, installation, data transfer, etc.)
  • Individual products that are part of a bundle

 


8.3 The right of return is only valid in the following situations:

  • The product is in its original condition and undamaged.
  • The product was not put into use.
  • The product must be returned in its original packaging.
  • If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)

 

8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.

 

8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.


8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.

 

8.7 The buyer is responsible for the return of the goods, including shipping costs.

 

8.8 If abuse of the right of return is suspected, future orders will be refused.

 

8.9 For more information on Belgian return laws click here.

9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.


9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.


9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.


9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.


9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.


9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.


9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.


9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.


9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.

10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.


10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.

11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.


11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.


11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.

12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.


12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)


12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.

 

12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.

13.1 Disputes will be resolved by mutual agreement whenever possible.


13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.

14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.


14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.


14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.


14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.

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